Lifesize video conferencing – Communication Solutions Australia

Advantages That Premium Phone Systems Come With For Small Offices

When it comes to choosing phone systems for small offices, business owners have two options to choose from. One of them is premium phone systems that are advantageous in several ways as compared to the regular phone system. Of course, they are more expensive, but they can enhance the efficiency and productivity of any office on a significant basis. They are the best phone systems available in the market and come with new and exciting features that are not found in an ordinary phone system. Let us go through some of these features and advantages in this write-up.

Several ways as compared to the regular phone system, Ariatech

Use of the Internet

With premium office phone systems, Internet usage becomes very easy, and when the Internet is used as compared to analogue lines, the expenses related to business communication is reduced, and the quality of communication improves various times. They don’t use wiring, and it is straightforward to use them with the help of the Internet or Voice Over Internet Protocol technology. The sound quality is of the highest quality, with no lags or voice cracking occurring at all.

Expenses related to business communication is reduced

Use It Anywhere

Another feature of these premium-quality telephone systems is that they run on wireless technology also. This means that you can use them anywhere as compared to traditional phone systems that lack the feature of mobility. There are different software and apps available for smartphones that can make the user connect to the office network using a high-speed Internet connection. This is followed by another fact that the portability of these phones is of the next level.

Phone systems that lack the feature of mobility, Ariatech

The Feature of Scalability

One more advantage of these premium phone systems for small officers is that they are highly scalable. For any office, this is nothing short of a boon because when required, they can increase the number of handsets, and when not needed, they can be decreased as well. It means that the cost involved in increasing the number of phone systems will not be there at all.

Apart from this, using premium quality phone systems means you will not have to face problems like physical installations, maintenance and looking after these phone systems. Also, the cost of usage remains steady contrary to productivity, which always stays on the higher side.

How VoIP Technology Helps Businesses Grow Exponentially?

A robust business communication system is the spinal cord of any business, as it helps in several things. The sales department requires these communication systems to make and receive calls, and then the marketing department needs them for inter-departmental communication and so on. The fact is that every department of any company is incomplete without these business communication solutions and precisely VoIP phone handsets.

What Is Voip Calling Technology?

We all are aware that we are using VoIP technology on day to day basis, but we have never tried to enter into the details. According to experts, VoIP technology uses the Internet to transmit audio and video signals in the form of digital packets. The result is a fast, clear and better calling experience because VoIP phone handsets are connected to the Internet. This allows them to call and even send faxes for free or at a very insignificant cost. VoIP technology mainly involves –

Picking up an analogue signal (user’s voice) Turning it into digital audio
Encoding it as digital packets
Transmitting it over the Internet

How Does Voip Technology Improve Business Communication?

This is a big question and most of are aware that this happens, but “how” is the bigger question. Let us have a look at some ways how VoIP technology improves business communication.

Photo:- VoIP technology improves business communication, Ariatech

Encourages Remote Working

The first benefit of this technology is that it encourages remote working, and with this technology, employees can log in from anywhere in the world with the help of a good quality bandwidth Internet connection. With unified communications, these people can also send files, images, audio, videos, documents, etc. and manage chats, reply to emails and so on.

Photo:- video conferencing solution , Ariatech

Allows Portable Arrangements

To use VoIP phone handsets, the only important thing is a good quality Internet connection, and if you have it, you can use these handsets to make and receive calls. There are also features like follow-me and find-me, and they ensure that irrespective of where you are, the call is forwarded to the handset that you are carrying right now if the main call stays answered.

Must-Have Features in a Video Calling App

Several statistics, data and researchers have shown that video conferencing platforms can be the most-effective communication tool for any business. But only a plain video calling software or app would not be enough for companies and businesses. There should be some inbuilt features to enhance the user experience and get the best out of the time spent during video calling. There are some key features that every video-calling software should have and we have discussed the main ones in this post today.

Screen Sharing

To make video conferencing more interactive and webinars more communicative, screen sharing is a vital feature that every app or software should have. With this feature, you can share your entire screen and apps on your desktop using these online collaboration tools. This makes it easier for the host to communicate his message to participants better.

Photo:- online collaboration tools, Ariatech

Multiple Webcam Capabilities

Any video calling app can be called an advanced one, if it has multiple webcam capabilities. With this feature, a video conferencing solution will allow you to use this feature where everyone can be seen and understood during the meeting. This becomes important for businesses that have lots of remote workers and they have to attend meetings regularly.

VoIP

No video calling or video conferencing software is complete without VoIP feature integrated into it. VoIP is ideal for remote teams, as it allows people to connect with the business using their phone handsets. Communication will become seamless and it would be easy to switch between voice calls, video calls and group meetings.

Chat Features

These solutions should also come up with “chat features” or capabilities to allow participants to share messages including text, emojis and others. A robust chat feature ensures that the meeting is more interactive and participants can share their concerns during the meeting via these chat messages.

Other features that should be there in your video conferencing software are unlimited recording and ‘high-definition video’ feature should also be there. Then, branding features and dynamic presentation features followed by performance reports are some other things to look for while searching for a good quality video conferencing app.

The Best Communication Solutions and Their Advantages

Often business owners, due to lack of knowledge, invest in multiple office communication solutions and after wasting money on then, find that none of them is effective. Experts say that this decision should not be taken in hurry and in fact, only after you have considered some important things like the type of business, the budget, the size and so on. Once you have done this, the next task would be of understanding different kinds of communication solutions and you can do this very easily with the help of this blog post here.

Photo:- multiple office communication solutions, Ariatech

Why You Need An Enterprise Communication System

The answer is very simple that to stay in constant touch with clients, to stay ahead of competitors and to stay connected to office employees all the time, there is a need of enterprise communication solutions. Depending upon the needs, any business can use one, two, or even multiple solutions, but it is advised to use only those that are useful for the business irrespective of their expenses.

The Benefits Of Investing In An Enterprise Communication System Include:

Boosting productivity
Strengthening collaboration
Breaking down information silos
Being able to integrate systems with new digital tools
Creating a digital workplace
Managing employees’ expectations, you will provide appropriate digital tools
Increased flexibility in communications
Accessibility, no matter where employees are located
Can easily be accessed if employees work remotely
Reduced costs compared to traditional telephony
Less administration and maintenance requirements
Use voice, video, instant messaging, video conference calls, visual voicemail, all on one simple and easy to use platform.

Photo:- video conference calls, Ariatech

Here are the basic details of different kinds of communication solutions, digital handsets and even video conferencing software.

Cloud-Based Enterprise Communication Solutions

Allow organisations to host their infrastructure “in the cloud”
The entire data can be backed up and protected

Unified Communications as a Service (Ucaas)

In this type of system, all the communications done via any medium like digital handsets can be streamlined via cloud delivery.
You can easily unify your communication tools like voice, video, SMSs and chat in a more mobile way.

Understanding the Anatomy of Video Calls

Something that was very exclusive and premier till a couple of years back have now become a part of everyday life. Thanks to Covid-19 pandemic that this technology evolved entirely and now video calling is available in different types. Here in this write-up, we will go through the four main types of video calling solutions used at our homes and offices.

What Is Video Conferencing?

According to the experts, video conferencing is a kind of technology that enables people to communicate with each other through audio as well as video at the same time. This means that during a video call, the people on the both ends of a network would be able to see each other face to face and talk with them as well.

The Benefits Of Video Conferencing

There are several benefits that users can avail by using these online collaboration tools for communication solutions and some of them were listed here.

Can be a significant cost-saver in many scenarios
Remote employees can better coordinate team meetings without the need for travel
Businesses can use video to conduct job interviews too
An excellent tool for speed and efficiency – especially in an online customer service setting

How Does Video Conferencing Work?

During a video conference or a video call, one out of two technologies work and in most cases, team members can use webcams attached to their desktops or laptops. There is also the facility of attaching an external webcam along with the software needed to operate these webcams. The other system is using these online collaboration tools with the help of smart devices because modern-day smart devices like tablets, mobile phone, etc. are loaded with hardware and software needed for video calling. There are high quality multiple cameras to allow people to use these online collaboration tools for calling, meeting, etc.

Four Key Types Of Video Conferencing

The one on one business meeting
The customer video conference
The team video conference that can also be used to host virtual events too
The company video conference, much like the team video meeting

Usefulness of Cloud Phone Systems for SMEs

In the past some years, cloud based phone systems for small offices have emerged as the most economical and future-proof solution for them. Rightly do because these systems are economical, they are scalable and most importantly, they come with all the features needed by a small business to run their office smoothly. The most common features you will find in these systems are –

Call Forwarding
Call Routing
Auto Attendant
IVR
Call analytics
CRM Integration
Voicemail to Email
Video conferencing
Numbers Porting
Click-to-call

With all these features present, there could be no chance at all that office phone systems will fail to deliver what is expected the most from them. These cloud based telephone systems will improve team productivity with their enhanced features and then, they will also enable businesses to provide the highest grade customer services to their clients and customers. The features listed above can be termed as “a key factor” that would define the smoothness and efficiency of a business phone systems and its overall functioning. When used well, they will surely help you get a competitive advantage over your competitors and help you create as well as implement a successful sales strategy.

Let us have a brief overview of some top features of these phone systems for small offices.

Call Forwarding

Allows you to forward calls from your office phone, ensuring that you never miss a call
Allows you to solve faster customers’ problems

Call Routing

Used for optimising incoming calls and ensures that the right person handles incoming customer’s inquiry
It enhances customer engagement and loyalty

Auto Attendant

Simplifies and speeds up call flow management
Allows you to skip live receptionist
In-bound call are automatically routed to the right agent
Allows you to move faster through the call flow
Auto-attendant includes hold-on music and pre-recorded messages

Three Different Kinds of Office Phone Systems

New owners of small businesses often fail to realise the importance of good quality phone systems for small businesses. Because of this reason, they often fail to invest in the right systems and this results in negative growth for the business. Keeping this in mind, we have come up with a post discussing top kinds of phone systems offered by companies for small businesses.

Traditional Landlines

Till around a decade back, this was the most popular and the most used phone system used by small businesses. In this kind of telephone systems, the system uses copper cables and similar things to communicate the message. There are some things in this kind of phone system that restrict the flawless communication, but at the same time, this one is more dependable and less prone to breakdowns.

Phones With Pbx Systems

There is another version of office phone systems and it is mainly an accessory that can increase the functionality of traditional phone systems. You can use these technologies in the form of extensions, answering machines and so on. According to the vendors, on-premise and online PBX solutions are the two types of PBX networks available. They do come with multiple highly useful features for businesses, but at the same time, there are some limitations that have restricted them from becoming as popular as the next one.

Cloud Phone Systems

This has been the most advanced version of phone systems for small businesses that is technically, the most advanced and also very affordable as well. Because of the amazing benefits that it has got, this version has swiftly phased out all other kinds of phone systems that businesses were using till now. There are numerous features and most of them are available totally free of cost. You will just to source the needed hardware, software and a high speed Internet connection. They are low-cost, simple to establish, equipped with advanced features and built to grow with your company’s needs.

The Must-Have Features in Your Business Phone

Business phone systems used in businesses are of no use at all for a particular business, if it lacks the basic functions and features needed by that particular business. There are so many of them and some of them are mandatory like the customised on hold message and so on. Keeping this in mind, we have presented here a write-up that discusses some top mandatory features that should be present in every business phone.

VoIP or IP Based Functionality
Auto Attendants
Mobile Twinning
Voicemail to Email or Text
Conference Bridges or Conference Phones
Custom Music on Hold or Messages
Call Accounting/Call Recording
Warranties & Remote Support
Remote Workers/Multi-Site Linking

Let us have a detailed look at some of these features and their importance in modern-day business phones.

Voip Or Ip Based Functionality

This feature is mandatory because of the expenses involved in using business phones for communication. We all know that businesses rely heavily of these solutions and because of this, the expenses related to this can be really huge. This is where VoIP based calling can be very effective because this feature will trim down the expenses to almost 30 percent as compared to earlier.

Auto Attendants

Auto attendants and message on hold is another very mandatory feature to look for in any business phone. This feature is important because it will save time and can perform so many things like some live interaction with customers, sophisticated call routing and so on.

Mobile-Twinning

This is yet another feature that if present in business phones will help in saving time as well as money. According to the experts, this feature of mobile twining also reduces administrative burden significantly, because it allows you to use your mobile devices as an extension of your business telephone. This feature means wherever you go, you will carry your office phone with you and you will never miss any call that comes on your office phone. Here are the benefits.

Gives you the ability to roam around the office
Cut data costs by twinning off your Wi-Fi
Your mobile remains fully active
Use your Wi-Fi to save on calls
Never miss a call again
Access outlook from your mobile

Advantages Associated With Using Video Conference Systems

A technology that was not so popular, but got hugely popular and in fact, the only option for communication during this Covid-19 pandemic is video calling or video conferencing. This technology was limited to bigger corporate houses, but during the pandemic, SMEs too realised that to run the business and to earn their bread and better, they will have to adopt this technology. They did exactly the same and currently, they are availing so many benefits and some of the advantages that businesses get from the video conference system are –

It Saves time and money
No travelling required
It brings remote workers and telecommuters together
Users experience more personal and engaging than phone conferencing alone
It delivers increased efficiency and productivity
It also Cuts down on carbon emissions
It Improves relationships significantly

What Is Video Conferencing Or Video Calling And How Does It Work?

This can be given the name of a method of communication solution, where Internet is used to connect tow individuals or a group of people to chat while seeing each other through their webcams. For using this technology, there is a requirement of softwares that are given the name of online collaboration tools and some hardware is required too. Amidst all of this, the most important thing is the high speed Internet connection for a lag–free and high quality video conference or video call.

What Are The Benefits Of Video Conferencing?

From the business’s point of view, the benefits of this technology with digital handsets are never-ending and from the personal use point of view, we all have witnessed during the pandemic, how these technologies helped us a lot in maintaining our long-distance relationships.

Let’s take a closer look at some of the biggest benefits:

Saves Time and Money

All the money that is spent in face-to-face meeting can be saved from both the parties because either one will have to travel while the other one has to spend in hospitality.

No Travelling Required

Travelling is the biggest chaos for business owners because in high traffic situation, this is a sheer wastage of time, but the same gets saved with these video calls.

Best Digital Handsets and the Features That They Come With

Managing Communication System And Keeping It Advanced And Of High Quality Is Really Important For Any Business To Keep Performing Exceptionally All The Time. This Is Easier These Days With The Availability Of So Many Solutions In The Markets Like Dect Handsets, Ip Handsets And So On. The Only Point Is That You Have To Use Your Experience, Expertise And Smartness To Choose The Best One For Your Business. This Could Be Done Easily By Having An Idea Of Your Business Requirements And Also The Most Common Features That One Could Find In These Handsets. Here In This Blog Post, We Will Go Through Some Very Common Features That Should Be There In Digital Handsets And Then, We Will Review Some Tips On Choosing The Right Handsets.

Top Features To See In Digital Handsets

Easy Integration With Soft Phone Apps
Integral Buttons For Call Control
Lightweight And Portable
Unified Communications Compatibility
Usb Connectivity
Noise-Cancelling Microphone
Inline Volume Controls
Wideband Digital Audio
270-Degree Flexible Microphone
Hd Voice Clarity
Available In Mono And Stereo
Eq Filter For Acoustic Spike Protection

How To Pick The Right Voip Headset?

In Terms Of Choosing The Right Handset Of Office, There Some Very Rules To Follow. Vendors Of Dect Handsets And Ipecs Handsets Say That More You Research About Them, Study About Them, Better It Would Be For You. Thos Research And Study Would Make It Simpler For You To Choose The Right Handsets on communication solutions. While Researching, You Need To Focus On Three Top Components. The Names Are –

The Earpiece

There Is Nothing Better If The Digital Handsets Come With Either One Or Two Speakers And Are Worn Over-The-Ear, In-Ear, Over-The-Head, Or Behind-The-Head.

The Microphone

Experts Recommend That The Microphone Should Come With Really High Quality Noise Cancellation Features And If They Are At No Additional Cost, This Could Be A Real Boon.

The Connection

You Have Two Options To Choose From In Terms Of Connection And The Names Are Wired Handsets And Wireless Handsets. Wired Are More Expensive, But They Have Better Call Quality To Deliver As Compared To The Wireless Ones.

Features Your Voip Headset Should Include

There Is A Bare Minimum Of Features That Most Users Need To Look For In A Voip Headset.

• Noise Cancellation

• A Snug, Comfortable Fit

• Easy Volume Control

• A Reliable Connection