The IP phone systems or the VoIP system is an IP-based telephone system that works by connecting the PBX to the public switched telephone network of PSTN. The difference lies in the mode of connection as this system often uses broadband, Ethernet of private circuit to make this connection.
Difference between IP phone systems and SIP or Session Initiation Protocol
Often it happens that it becomes really tricky to differentiate between both these systems. This is because often VoIP service and label it as SIP trunking. In this situation, the business owners have to waste a lot of time in figuring out that these two are different and if they are, how.
The SIP or Session Initiation Protocol enables IP phone systems and is used to create, modify or terminate voice of video session with one or more people present on the network. So, if you see that VoIP service providers are labeling this service as SIP, they are actually doing the right thing.
What the benefits?
1.The very first benefit can be connected to cost as it has been proved that they are generally less expensive than our old-fashioned ISDN systems as they completely eliminate the internal calling charges.
2.Scalability is another very remarkable benefit as they allow your business to scale much more easily than traditional ISDN lines do.
3.Through this system, you can get extra handsets implemented without any sort of long term commitment.
4.Moreover, these systems come with an in-built resilience and therefore, in situations like flood, fire, etc., the in-bound calls are instantly and automatically routed from one office to another office at another location.
5.These systems come with a handful of features, out of which some are absolutely free of cost while for some; the users have to pay a nominal fee. Options could include:
- Inbound call management
- Time of day/day of week routing
- Call distribution
- Call recording
- Disaster recovery
- Call whisper
- IVR
- Voicemail to email
- Smartphone applications
- Call statistics
- Call queuing
Call divert
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