What Benefits Do I Receive By Switching To VoIP Technology

Business communication was revolutionised with the advent of VoIP technology and DECT handsets. They both combine to let businesses realise that business communication can be more efficient, better and more cost-effective.

What Is The Definition Of Voip Technology?

VoIP is the short form of the term ‘Voice Over Internet Protocol’, and it is also known as ‘voice over IP’ or ‘IP telephony’ technology. This technology delivers voice and media such as text, SMSs, voice and video calls with the help of the Internet.

Technology delivers voice and media

How Does Voip Work?

When you use VoIP on your digital and VoIP phone handsets, they run through the Internet, and the voice is encoded into digital data. This digital data is transferred to the other end of the call and then, again, recoded into voice signals. This process of encoding and decoding is done with the help of codecs. Codecs can encode voice data into digital signals and transfer them through the Internet, and when these signals reach the destination, the codec again transfers those signals into analogue voice data.

How Are Voip Calls Made?

To make calls using VoIP technology, you will require dect handsets at least or digital handsets or VoIP phone handsets. With the help of analogue telephone devices, these calls can be made very easily using VoIP technology services.

Require Dect handsets at least – Ariatech

Digital Ip Phones

To use VoIP technology to its best, you can bring Internet Protocol phones into use that resemble regular phones that we use at our offices and homes. The only difference is that they are made for VoIP-based communication. Hence, they will not connect to your wall socket using a phone cable.

What Are Softphones?

Softphone is a name given to software that loads on your device to allow it to use VoIP services. This device could be your computer, your laptop, your tablet or even your smartphone. The benefit is that since they use the Internet to make phone calls, the expenditure related to this is surprisingly low. You will need VOIP software and some features in your phone like a microphone, speaker, sound card, camera and a good Internet connection.

Use the Internet to make phone calls – Ariatech

What Are The Advantages Of Voip Technology?

Australian business owners can get several advantages by replacing their old business communication solutions with VoIP services and debt handsets.

•          VoIP technology is loaded with features offered for free and some at cost as well.

•          VoIP technology can be used with your existing phone systems as well.

•          This will help you save money on your phone bills.

•          VoIP technology is more flexible than traditional PSTN phone systems.

•          It is the best NBN-friendly option available in the market.

Advantages That Premium Phone Systems Come With For Small Offices

When it comes to choosing phone systems for small offices, business owners have two options to choose from. One of them is premium phone systems that are advantageous in several ways as compared to the regular phone system. Of course, they are more expensive, but they can enhance the efficiency and productivity of any office on a significant basis. They are the best phone systems available in the market and come with new and exciting features that are not found in an ordinary phone system. Let us go through some of these features and advantages in this write-up.

Several ways as compared to the regular phone system, Ariatech

Use of the Internet

With premium office phone systems, Internet usage becomes very easy, and when the Internet is used as compared to analogue lines, the expenses related to business communication is reduced, and the quality of communication improves various times. They don’t use wiring, and it is straightforward to use them with the help of the Internet or Voice Over Internet Protocol technology. The sound quality is of the highest quality, with no lags or voice cracking occurring at all.

Expenses related to business communication is reduced

Use It Anywhere

Another feature of these premium-quality telephone systems is that they run on wireless technology also. This means that you can use them anywhere as compared to traditional phone systems that lack the feature of mobility. There are different software and apps available for smartphones that can make the user connect to the office network using a high-speed Internet connection. This is followed by another fact that the portability of these phones is of the next level.

Phone systems that lack the feature of mobility, Ariatech

The Feature of Scalability

One more advantage of these premium phone systems for small officers is that they are highly scalable. For any office, this is nothing short of a boon because when required, they can increase the number of handsets, and when not needed, they can be decreased as well. It means that the cost involved in increasing the number of phone systems will not be there at all. 

Apart from this, using premium quality phone systems means you will not have to face problems like physical installations, maintenance and looking after these phone systems. Also, the cost of usage remains steady contrary to productivity, which always stays on the higher side.

Types of VoIP Phone Handsets and Their Uses

The invention of the telephone emerged as a landmark in human history, and the advent of VoIP technology transformed the way we use the phone till now. Businesses are switching to VoIP technology faster than ever as it offers a wide range of benefits and has features that are not seen in any other communication technology till now. Here is a small blog post showing some crucial information to help you choose the light VoIP system for your business.

What Is A Voip Phone System?

The term VoIP stands for voice over internet protocol, and it is a technology developed as an alternative to expensive and tough-to-handle analogue phone systems. Signal delivery is the fundamental difference between these two modes of communication, and in VoIP phone handsets, the Internet is used to transfer the call with improved sound quality, better connectivity and significantly lesser price.

Photo:- Voip phone System for technology, Ariatech

Types Of Voip Phones

Different business phone systems can be used using VoIP technology, and they are all put into main categories called hard phones and softphones.

Hard Phones

All physical devices that are run using VoIP technology fall under this category of hard phones. They don’t differ from traditional stationery phones that we find at your homes and offices. The only difference is that VoIP phone handsets are Internet-enabled using Wi-Fi or an Ethernet connection.

VoIP stands for voice over internet protocol

Soft Phones

Next up, we have softphones, which are the apps that we can use on our phones and laptops, tablets etc., to connect to any device that is connected to the Internet. This makes business communication much more effortless, and VoIP calls can be made at no cost. Different software are there to enable you to make VoIP calls and enjoy all the features available in VoIP technology.

Voip Phone Features

Any standard hard VoIP phone will have all these features that are found in a standard telephone. Apart from this, they will have several other features as well, like call on hold, call transfer, quick dial assignments, Bluetooth, and others to simplify the business communication process.

VoIP phone handsets are Internet-enabled

How Is VoIP Technology Used In Modern-Day Offices and Homes?

VoIP is a technology, and VoIP phones are physical devices that allow you to use this technology to communicate. This could be anything like your mobile phone or the phone on your office table. It is a simplified and economical option used for communication that has several exciting features like call transfer, call hold, conference calls and so on.

Voip Phones

Currently, there is a wide variety of VoIP phones available in the markets, and there are IP handsets, ipecs handsets, as well as digital handsets available with advanced features to help you in using this technology to its best.

What Is A Voip Phone?

Phones used in VoIP technology are designed to convert sound into digital data. This data can be transferred via an Internet connection to the receiver, and when it reaches there, these digital packets are again converted into analogue signals and so on. There are mainly two types of IP phones currently prevailing in the markets. One of them is hardware-based, while the next is software-based.

Types of Ip Phones

The hardware-based phones can be further split into categories like office desk phones, cordless phones, and reception phones and all have their unique set of features. Then, there are software-based phones, also known as softphones. They are applications installed on a mobile device or computer. They have all the functionalities in the hardware phone, but the difference is that they are more affordable, free of physical desk space and can be moved wherever you want. To use softphones, mainly a headset and microphone, are required to make and receive calls.

Headsets

To use VoIP technology, some essential products are required, and the most important of them is the headsets. The benefit of these Dect headsets is that you get both hands free to work on the computer. Along with digital handsets, a wide range of headsets are available in the market. There is also an option of getting wired or cordless headsets with Bluetooth technology. For seamless performance, experts recommend wired headsets as they are more affordable and reliable.

How VoIP Technology Helps Businesses Grow Exponentially?

A robust business communication system is the spinal cord of any business, as it helps in several things. The sales department requires these communication systems to make and receive calls, and then the marketing department needs them for inter-departmental communication and so on. The fact is that every department of any company is incomplete without these business communication solutions and precisely VoIP phone handsets.

Experience because VoIP phone handsets

What Is Voip Calling Technology?

We all are aware that we are using VoIP technology on day to day basis, but we have never tried to enter into the details. According to experts, VoIP technology uses the Internet to transmit audio and video signals in the form of digital packets. The result is a fast, clear and better calling experience because VoIP phone handsets are connected to the Internet. This allows them to call and even send faxes for free or at a very insignificant cost. VoIP technology mainly involves –

• Picking up an analogue signal (user’s voice) Turning it into digital audio 
• Encoding it as digital packets 
• Transmitting it over the Internet 

How Does Voip Technology Improve Business Communication?

This is a big question and most of are aware that this happens, but “how” is the bigger question. Let us have a look at some ways how VoIP technology improves business communication.

Photo:- VoIP technology improves business communication, Ariatech

Encourages Remote Working

The first benefit of this technology is that it encourages remote working, and with this technology, employees can log in from anywhere in the world with the help of a good quality bandwidth Internet connection. With unified communications, these people can also send files, images, audio, videos, documents, etc. and manage chats, reply to emails and so on.

Photo:- video conferencing solution , Ariatech

Allows Portable Arrangements

To use VoIP phone handsets, the only important thing is a good quality Internet connection, and if you have it, you can use these handsets to make and receive calls. There are also features like follow-me and find-me, and they ensure that irrespective of where you are, the call is forwarded to the handset that you are carrying right now if the main call stays answered.

Office Phone System Features to Prioritize

The technology in the field of communication advances every 5-7 years and this is why it has been observed that businesses too upgrade to new phone systems every 7 years. But this trend has seen a slight change after the advent of VoIP based business communication because now they just have to upgrade the technology in the form of a software update and periodically, upgrading VoIP phone handsets as well.

Photo:-LDP-9240D, Ariatech

Modern-day business communication solutions have advanced a lot and they advance on a very regular basis, leaving business with an old and outdated system. In this situation, this post here would be very useful as it gives you an overview of features needed in the office phone system that could meet the requirements of your workforce for several years to come.

Photo:-Ericsson-LG, Ariatech

Office Phone System Features You Should Prioritize

• Automated Attendant
• Automatic Call Distribution (ACD)
• Voicemail
• Conference Calling
• Contact Centre Capability
• Multiple line support
• On-hold music
• Announcements

These are the basic ones, but depending upon the brand or the cost, the features could increase or decrease as well. This means that you can find other features too in your VoIP technology based business phones and the names are –

• Screen type, size, and colour
• Buttons, ranging from 2-12 buttons with varying functions
• Bluetooth support to support headsets
• HD audio – high definition sound

Photo:-LDP-9224DF, Ariatech

What Is The Best Small Business Phone System?

According to the experts, the best way to choose the right phone system is firstly determining your needs and requirements that arise in a business and those too that might arise in future. Based on this and then, also on the budget you can choose from the options available and most of them come with basic features such as call waiting, holding, transferring and speed dial.

Usefulness of Cloud Phone Systems for SMEs

In the past some years, cloud based phone systems for small offices have emerged as the most economical and future-proof solution for them. Rightly do because these systems are economical, they are scalable and most importantly, they come with all the features needed by a small business to run their office smoothly. The most common features you will find in these systems are –

• Call Forwarding
• Call Routing
• Auto Attendant
• IVR
• Call analytics
• CRM Integration
• Voicemail to Email
• Video conferencing
• Numbers Porting
• Click-to-call

With all these features present, there could be no chance at all that office phone systems will fail to deliver what is expected the most from them. These cloud based telephone systems will improve team productivity with their enhanced features and then, they will also enable businesses to provide the highest grade customer services to their clients and customers. The features listed above can be termed as “a key factor” that would define the smoothness and efficiency of a business phone systems and its overall functioning. When used well, they will surely help you get a competitive advantage over your competitors and help you create as well as implement a successful sales strategy.

Let us have a brief overview of some top features of these phone systems for small offices.

Call Forwarding

• Allows you to forward calls from your office phone, ensuring that you never miss a call
• Allows you to solve faster customers’ problems

Call Routing

• Used for optimising incoming calls and ensures that the right person handles incoming customer’s inquiry
• It enhances customer engagement and loyalty

Auto Attendant

• Simplifies and speeds up call flow management
• Allows you to skip live receptionist
• In-bound call are automatically routed to the right agent
• Allows you to move faster through the call flow
• Auto-attendant includes hold-on music and pre-recorded messages

The Must-Have Features in Your Business Phone

Business phone systems used in businesses are of no use at all for a particular business, if it lacks the basic functions and features needed by that particular business. There are so many of them and some of them are mandatory like the customised on hold message and so on. Keeping this in mind, we have presented here a write-up that discusses some top mandatory features that should be present in every business phone.

1. VoIP or IP Based Functionality
2. Auto Attendants
3. Mobile Twinning
4. Voicemail to Email or Text
5. Conference Bridges or Conference Phones
6. Custom Music on Hold or Messages
7. Call Accounting/Call Recording
8. Warranties & Remote Support
9. Remote Workers/Multi-Site Linking

Let us have a detailed look at some of these features and their importance in modern-day business phones.

Voip Or Ip Based Functionality

This feature is mandatory because of the expenses involved in using business phones for communication. We all know that businesses rely heavily of these solutions and because of this, the expenses related to this can be really huge. This is where VoIP based calling can be very  effective because this feature will trim down the expenses to almost 30 percent as compared to earlier.

Auto Attendants

Auto attendants and message on hold is another very mandatory feature to look for in any business phone. This feature is important because it will save time and can perform so many things like some live interaction with customers, sophisticated call routing and so on.

Mobile-Twinning

This is yet another feature that if present in business phones will help in saving time as well as money. According to the experts, this feature of mobile twining also reduces administrative burden significantly, because it allows you to use your mobile devices as an extension of your business telephone. This feature means wherever you go, you will carry your office phone with you and you will never miss any call that comes on your office phone. Here are the benefits.

• Gives you the ability to roam around the office
• Cut data costs by twinning off your Wi-Fi
• Your mobile remains fully active
• Use your Wi-Fi to save on calls
• Never miss a call again
• Access outlook from your mobile

Advantages Associated With Using Video Conference Systems

A technology that was not so popular, but got hugely popular and in fact, the only option for communication during this Covid-19 pandemic is video calling or video conferencing. This technology was limited to bigger corporate houses, but during the pandemic, SMEs too realised that to run the business and to earn their bread and better, they will have to adopt this technology. They did exactly the same and currently, they are availing so many benefits and some of the advantages that businesses get from the video conference system are –

• It Saves time and money
• No travelling required
• It brings remote workers and telecommuters together
• Users experience more personal and engaging than phone conferencing alone
• It delivers increased efficiency and productivity
• It also Cuts down on carbon emissions
• It Improves relationships significantly

What Is Video Conferencing Or Video Calling And How Does It Work?

This can be given the name of a method of communication solution, where Internet is used to connect tow individuals or a group of people to chat while seeing each other through their webcams. For using this technology, there is a requirement of softwares that are given the name of online collaboration tools and some hardware is required too. Amidst all of this, the most important thing is the high speed Internet connection for a lag–free and high quality video conference or video call.

What Are The Benefits Of Video Conferencing?

From the business’s point of view, the benefits of this technology with digital handsets are never-ending and from the personal use point of view, we all have witnessed during the pandemic, how these technologies helped us a lot in maintaining our long-distance relationships.

Let’s take a closer look at some of the biggest benefits:

Saves Time and Money

All the money that is spent in face-to-face meeting can be saved from both the parties because either one will have to travel while the other one has to spend in hospitality.

No Travelling Required

Travelling is the biggest chaos for business owners because in high traffic situation, this is a sheer wastage of time, but the same gets saved with these video calls.

Best Digital Handsets and the Features That They Come With

Managing Communication System And Keeping It Advanced And Of High Quality Is Really Important For Any Business To Keep Performing Exceptionally All The Time. This Is Easier These Days With The Availability Of So Many Solutions In The Markets Like Dect Handsets, Ip Handsets And So On. The Only Point Is That You Have To Use Your Experience, Expertise And Smartness To Choose The Best One For Your Business. This Could Be Done Easily By Having An Idea Of Your Business Requirements And Also The Most Common Features That One Could Find In These Handsets. Here In This Blog Post, We Will Go Through Some Very Common Features That Should Be There In Digital Handsets And Then, We Will Review Some Tips On Choosing The Right Handsets.

Top Features To See In Digital Handsets

• Easy Integration With Soft Phone Apps
• Integral Buttons For Call Control
• Lightweight And Portable
• Unified Communications Compatibility
• Usb Connectivity
• Noise-Cancelling Microphone
• Inline Volume Controls
• Wideband Digital Audio
• 270-Degree Flexible Microphone
• Hd Voice Clarity
• Available In Mono And Stereo
• Eq Filter For Acoustic Spike Protection

How To Pick The Right Voip Headset?

In Terms Of Choosing The Right Handset Of Office, There Some Very Rules To Follow. Vendors Of Dect Handsets And Ipecs Handsets Say That More You Research About Them, Study About Them, Better It Would Be For You. Thos Research And Study Would Make It Simpler For You To Choose The Right Handsets on communication solutions. While Researching, You Need To Focus On Three Top Components. The Names Are –

The Earpiece 

There Is Nothing Better If The Digital Handsets Come With Either One Or Two Speakers And Are Worn Over-The-Ear, In-Ear, Over-The-Head, Or Behind-The-Head.

The Microphone

Experts Recommend That The Microphone Should Come With Really High Quality Noise Cancellation Features And If They Are At No Additional Cost, This Could Be A Real Boon.

The Connection

You Have Two Options To Choose From In Terms Of Connection And The Names Are Wired Handsets And Wireless Handsets. Wired Are More Expensive, But They Have Better Call Quality To Deliver As Compared To The Wireless Ones.

Features Your Voip Headset Should Include

There Is A Bare Minimum Of Features That Most Users Need To Look For In A Voip Headset.

•    Noise Cancellation

•    A Snug, Comfortable Fit

•    Easy Volume Control

•    A Reliable Connection