The most significant limitation that traditional landline phones present before us is mobility-related restrictions. We must always stay at our desks to use these landline phone systems. This is not the case with cloud solutions or phone systems allowing Internet calling. This means you can break free from your desk phone and make and take phone calls using VoIP technology, regardless of the location. What exactly is a based phone system, and why have they suddenly gathered so much name and fame? Let us find out the answers to these questions here in this blog post.
What Is Cloud Solution?
The cloud solution is a communication solution powered by VoIP or voice-over-internet protocol technology to make and receive calls using the Internet. Using cloud systems means receiving and making calls remotely and enjoying several other features in traditional PBX systems. Firstly, they allow us to streamline the business, and secondly, there is a whole list of features available in cloud systems that people can use at their homes and offices. A quick list of features is presented here.
Advanced Call Management
Call Routing
Anonymous Call Rejection
Auto Attendant
Business Text Messaging
Call Analytics
Call Forwarding
Call Notify
Call Park
Call Presence
Call Pulling
Call Queues
Call Recording And Rating
Call Screening
Call Transfer
Conference Bridge
Custom Music On Hold
Custom Ringback
Dnd
Extension Dialing (Number Exchange)
Find Me/Follow Me
Free Local Phone Number
Hot Desking
Instant Messaging
Ivr
Mobile App
Number Porting (Keep Existing Phone Numbers)
Online Fax
Priority Alerts
Push To Talk
Sip Trunking
Softphone
Speed Dial
Three-Way Calling
Toll-Free Number
Upgrade Options
Voice Calls
Voicemail
Voicemail Forwarding
Voicemail Greetings
Voicemail To Email
Voicemail To Text
Voip Caller Id
Video Conferencing
Voip Switchboard
What Are The Advantages Of Using Cloud Solutions Or Cloud Systems?
Businesses can avail several advantages of using cloud systems, but there are also some challenges. Once the obstacles are averted, you can be assured that a secure cloud solution will help your business scale up and earn more revenue. Here are the details of some advantages of cloud solutions.
Easy Scalability
Unlike traditional phone systems, cloud solutions simplify scaling for any business. There is no requirement for hardware or any expensive copper wiring or system setup. Hosted VoIP solutions means you can easily add or remove lines from your account.
An Affordable Solution
Cloud systems are more affordable than other telecommunication solutions used by businesses. You can save a lot of money, as there will be no hardware required and no setup fee. TheThe very low maintenance requirement is another factor that helps save money.
Unified Communication
Cloud solutions facilitate effective unified communication very quickly as PBX allows much more than just voice calling. All the features listed above can be part of your cloud solutions, and you can avoid data and communication silos very easily while connecting your CRM software to the VoIP system.
Apart from this, you also enjoy the flexibility of using your phone virtually anywhere. Advanced calling features make using cloud solutions a completely different experience, as no extra payment is required for effective customer service or team collaboration.
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