Communication Solutions Australia

Different Business Phone Systems and Their Unique Features

If you own a business, it would be mandatory for you to invest in reasonable quality business phone solutions. These phones are more than just a necessity to allow you to communicate internally and with clients and other people from any part of the globe. Several factors are there to consider when choosing the right phone system for your business. The most important of them all is the types available in the markets. There are several of them, and they have unique prepositions, characteristics and features. Before you decide on the correct type of phone, let us quickly review the most popular styles that people consider for their businesses.

Virtual phone system

This office phone system is ideal for small businesses where staff is mostly off-site. It allows companies to stay connected with remote workers via mobiles or home phones. It has an extensive call-forwarding feature where all incoming calls can be transferred to the employee’s cell phone or home phone. The biggest pro of this phone system is that it allows remote workers access to telephone system features regardless of where they are.

Traditional Landline System

This version of business phone solutions is ideal for bigger corporations that have adequate budgets to invest in these systems. Apart from the fund, an entire IT team is also needed to maintain these landline systems. They are supported by local or regional phone companies. It runs on traditional copper wiring, and private branch exchange is used to create multiple extensions and provide some essential features like call forwarding and call directories.

It has been a time-tested and highly reliable solution that businesses have been using for decades.

Voip Phone System

VoIP or voice-over-Internet protocol telephone systems are practical for smaller companies that need highly advanced business phone solutions at very affordable rates. This technology has evolved enormously, and currently, it is also ideal for business, where remote employees have to be contacted every now and then. They run on Internet connections, and there are no copper wires involved. It has some advanced features like automated attendance and secure cloud computer integration, and most importantly, it is significantly cheaper as compared to other telephone systems discussed here.

On-Premise Voip System

This system is highly functional, and you can control your business communication system completely. It is better suited for businesses with regulatory requirements. The IT staff at your office would be responsible for its maintenance, repairs, updates and efficient operations.

The Multiple Benefits That Domestic Users Avail From VOIP Phone Handsets

For more than two decades now, voice-over-Internet protocol or VoIP, has been the backbone of the commercial telecom sector. Businesses across the globe rely upon VoIP technology and VoIP handsets to make and receive phone calls using the broadband Internet connection. Now, these handsets and technology are also visible in our homes because of their benefits.

Much More Economical Than Traditional Landline Phones

If you have a broadband connection at your home, you can benefit from VoIP technology with the help of VoIP phone handsets. Your voice calls will be made using the Internet without further expenditure. This way, you will save a good amount of money, and the connection and communication will be of the best quality.

Connection and Communication will be best quality

Easy To Install and Update

Another benefit of VoIP technology is that the hardware is straightforward to install and update. This has been a game-changing aspect and different from traditional phone lines requiring more human resources and expenditure followed by inconvenience and hard work. Calls will be made via your computer or wireless mobile phone.

Use It Wherever You Go

5G technology is already operational in many parts of the world, and it has made video calling or calling via the Internet further easier and more convenient. Using your Internet connection and smartphone, you can make a Voip phone call, and again there would be no extra expenditure involved.

Wide Range Of Very Useful Features

VoIP phone handsets, as well as VoIP technology both, are equipped with some out-of-the-box and never seen or heard-before features. They have all helped a lot in making this technology further easier. You will get features at no extra cost, and the most beautiful features that can be used at home Aare call forwarding, three-way calling, caller ID, electronic and video messaging and so on. Again remember that all these features would be offered at no additional cost at all.

The Most Common Types of Cyber Threats for Small Business Owners

Compared to a decade ago, people today take cyber threats more seriously and are always proactive about handling them. The reason is that with these cyber-attacks, people and software attempt to maliciously steal your data or cause disruption in your business functioning.

It is because of these reasons that the popularity of cyber security software has increased incredibly, and people are making them a priority when it comes to handling or managing a server or a network. There are different types of cyber threats for small businesses, and in this post here, we go through the most commonly seen threats from phishing.

Phishing

This attack usually targets users directly through email or other forms of communication like text messaging. In this type of attack, the attacker disguises himself as a trusted contact and attempts to victimise you by sharing your personal data, such as passwords and OTP’s. Small businesses can use checkpoint software to make sure that phishing attempts and phishing scams are diminished right in the beginning.

Watering Holes

Till around five years back, this was not the most common type of cyber-attack, but its use has increased incredibly over the past some years. In this attack, the cybercriminal targets a specific group of individuals or businesses that share the same interest. They will infect one website that is visited the most by those individuals or companies, and here also, social engineering is very effectively used.

Drive By Downloads

According to the cyber security software solutions vendors, this cyber-attack occurs when a user downloads software into the computer. This software is malicious, and once it is in your computer, it will perform the following –

Spy on activity, such as recording keystrokes to capture passwords

Hijack the device by exploiting security flaws

Infect the device by downloading even more software or files that ultimately render the device useless.

This cyber-attack is more effective when the operating system is not updated, and small business owners ignore the security patches of the software.

Advantages That Premium Phone Systems Come With For Small Offices

When it comes to choosing phone systems for small offices, business owners have two options to choose from. One of them is premium phone systems that are advantageous in several ways as compared to the regular phone system. Of course, they are more expensive, but they can enhance the efficiency and productivity of any office on a significant basis. They are the best phone systems available in the market and come with new and exciting features that are not found in an ordinary phone system. Let us go through some of these features and advantages in this write-up.

Several ways as compared to the regular phone system, Ariatech

Use of the Internet

With premium office phone systems, Internet usage becomes very easy, and when the Internet is used as compared to analogue lines, the expenses related to business communication is reduced, and the quality of communication improves various times. They don’t use wiring, and it is straightforward to use them with the help of the Internet or Voice Over Internet Protocol technology. The sound quality is of the highest quality, with no lags or voice cracking occurring at all.

Expenses related to business communication is reduced

Use It Anywhere

Another feature of these premium-quality telephone systems is that they run on wireless technology also. This means that you can use them anywhere as compared to traditional phone systems that lack the feature of mobility. There are different software and apps available for smartphones that can make the user connect to the office network using a high-speed Internet connection. This is followed by another fact that the portability of these phones is of the next level.

Phone systems that lack the feature of mobility, Ariatech

The Feature of Scalability

One more advantage of these premium phone systems for small officers is that they are highly scalable. For any office, this is nothing short of a boon because when required, they can increase the number of handsets, and when not needed, they can be decreased as well. It means that the cost involved in increasing the number of phone systems will not be there at all.

Apart from this, using premium quality phone systems means you will not have to face problems like physical installations, maintenance and looking after these phone systems. Also, the cost of usage remains steady contrary to productivity, which always stays on the higher side.

Types of VoIP Phone Handsets and Their Uses

The invention of the telephone emerged as a landmark in human history, and the advent of VoIP technology transformed the way we use the phone till now. Businesses are switching to VoIP technology faster than ever as it offers a wide range of benefits and has features that are not seen in any other communication technology till now. Here is a small blog post showing some crucial information to help you choose the light VoIP system for your business.

What Is A Voip Phone System?

The term VoIP stands for voice over internet protocol, and it is a technology developed as an alternative to expensive and tough-to-handle analogue phone systems. Signal delivery is the fundamental difference between these two modes of communication, and in VoIP phone handsets, the Internet is used to transfer the call with improved sound quality, better connectivity and significantly lesser price.

Photo:- Voip phone System for technology, Ariatech

Types Of Voip Phones

Different business phone systems can be used using VoIP technology, and they are all put into main categories called hard phones and softphones.

Hard Phones

All physical devices that are run using VoIP technology fall under this category of hard phones. They don’t differ from traditional stationery phones that we find at your homes and offices. The only difference is that VoIP phone handsets are Internet-enabled using Wi-Fi or an Ethernet connection.

VoIP stands for voice over internet protocol

Soft Phones

Next up, we have softphones, which are the apps that we can use on our phones and laptops, tablets etc., to connect to any device that is connected to the Internet. This makes business communication much more effortless, and VoIP calls can be made at no cost. Different software are there to enable you to make VoIP calls and enjoy all the features available in VoIP technology.

Voip Phone Features

Any standard hard VoIP phone will have all these features that are found in a standard telephone. Apart from this, they will have several other features as well, like call on hold, call transfer, quick dial assignments, Bluetooth, and others to simplify the business communication process.

VoIP phone handsets are Internet-enabled

How Is VoIP Technology Used In Modern-Day Offices and Homes?

VoIP is a technology, and VoIP phones are physical devices that allow you to use this technology to communicate. This could be anything like your mobile phone or the phone on your office table. It is a simplified and economical option used for communication that has several exciting features like call transfer, call hold, conference calls and so on.

Voip Phones

Currently, there is a wide variety of VoIP phones available in the markets, and there are IP handsets, ipecs handsets, as well as digital handsets available with advanced features to help you in using this technology to its best.

What Is A Voip Phone?

Phones used in VoIP technology are designed to convert sound into digital data. This data can be transferred via an Internet connection to the receiver, and when it reaches there, these digital packets are again converted into analogue signals and so on. There are mainly two types of IP phones currently prevailing in the markets. One of them is hardware-based, while the next is software-based.

Types of Ip Phones

The hardware-based phones can be further split into categories like office desk phones, cordless phones, and reception phones and all have their unique set of features. Then, there are software-based phones, also known as softphones. They are applications installed on a mobile device or computer. They have all the functionalities in the hardware phone, but the difference is that they are more affordable, free of physical desk space and can be moved wherever you want. To use softphones, mainly a headset and microphone, are required to make and receive calls.

Headsets

To use VoIP technology, some essential products are required, and the most important of them is the headsets. The benefit of these Dect headsets is that you get both hands free to work on the computer. Along with digital handsets, a wide range of headsets are available in the market. There is also an option of getting wired or cordless headsets with Bluetooth technology. For seamless performance, experts recommend wired headsets as they are more affordable and reliable.

How VoIP Technology Helps Businesses Grow Exponentially?

A robust business communication system is the spinal cord of any business, as it helps in several things. The sales department requires these communication systems to make and receive calls, and then the marketing department needs them for inter-departmental communication and so on. The fact is that every department of any company is incomplete without these business communication solutions and precisely VoIP phone handsets.

What Is Voip Calling Technology?

We all are aware that we are using VoIP technology on day to day basis, but we have never tried to enter into the details. According to experts, VoIP technology uses the Internet to transmit audio and video signals in the form of digital packets. The result is a fast, clear and better calling experience because VoIP phone handsets are connected to the Internet. This allows them to call and even send faxes for free or at a very insignificant cost. VoIP technology mainly involves –

Picking up an analogue signal (user’s voice) Turning it into digital audio
Encoding it as digital packets
Transmitting it over the Internet

How Does Voip Technology Improve Business Communication?

This is a big question and most of are aware that this happens, but “how” is the bigger question. Let us have a look at some ways how VoIP technology improves business communication.

Photo:- VoIP technology improves business communication, Ariatech

Encourages Remote Working

The first benefit of this technology is that it encourages remote working, and with this technology, employees can log in from anywhere in the world with the help of a good quality bandwidth Internet connection. With unified communications, these people can also send files, images, audio, videos, documents, etc. and manage chats, reply to emails and so on.

Photo:- video conferencing solution , Ariatech

Allows Portable Arrangements

To use VoIP phone handsets, the only important thing is a good quality Internet connection, and if you have it, you can use these handsets to make and receive calls. There are also features like follow-me and find-me, and they ensure that irrespective of where you are, the call is forwarded to the handset that you are carrying right now if the main call stays answered.

Must-Have Features in a Video Calling App

Several statistics, data and researchers have shown that video conferencing platforms can be the most-effective communication tool for any business. But only a plain video calling software or app would not be enough for companies and businesses. There should be some inbuilt features to enhance the user experience and get the best out of the time spent during video calling. There are some key features that every video-calling software should have and we have discussed the main ones in this post today.

Screen Sharing

To make video conferencing more interactive and webinars more communicative, screen sharing is a vital feature that every app or software should have. With this feature, you can share your entire screen and apps on your desktop using these online collaboration tools. This makes it easier for the host to communicate his message to participants better.

Photo:- online collaboration tools, Ariatech

Multiple Webcam Capabilities

Any video calling app can be called an advanced one, if it has multiple webcam capabilities. With this feature, a video conferencing solution will allow you to use this feature where everyone can be seen and understood during the meeting. This becomes important for businesses that have lots of remote workers and they have to attend meetings regularly.

VoIP

No video calling or video conferencing software is complete without VoIP feature integrated into it. VoIP is ideal for remote teams, as it allows people to connect with the business using their phone handsets. Communication will become seamless and it would be easy to switch between voice calls, video calls and group meetings.

Chat Features

These solutions should also come up with “chat features” or capabilities to allow participants to share messages including text, emojis and others. A robust chat feature ensures that the meeting is more interactive and participants can share their concerns during the meeting via these chat messages.

Other features that should be there in your video conferencing software are unlimited recording and ‘high-definition video’ feature should also be there. Then, branding features and dynamic presentation features followed by performance reports are some other things to look for while searching for a good quality video conferencing app.

The Best Communication Solutions and Their Advantages

Often business owners, due to lack of knowledge, invest in multiple office communication solutions and after wasting money on then, find that none of them is effective. Experts say that this decision should not be taken in hurry and in fact, only after you have considered some important things like the type of business, the budget, the size and so on. Once you have done this, the next task would be of understanding different kinds of communication solutions and you can do this very easily with the help of this blog post here.

Photo:- multiple office communication solutions, Ariatech

Why You Need An Enterprise Communication System

The answer is very simple that to stay in constant touch with clients, to stay ahead of competitors and to stay connected to office employees all the time, there is a need of enterprise communication solutions. Depending upon the needs, any business can use one, two, or even multiple solutions, but it is advised to use only those that are useful for the business irrespective of their expenses.

The Benefits Of Investing In An Enterprise Communication System Include:

Boosting productivity
Strengthening collaboration
Breaking down information silos
Being able to integrate systems with new digital tools
Creating a digital workplace
Managing employees’ expectations, you will provide appropriate digital tools
Increased flexibility in communications
Accessibility, no matter where employees are located
Can easily be accessed if employees work remotely
Reduced costs compared to traditional telephony
Less administration and maintenance requirements
Use voice, video, instant messaging, video conference calls, visual voicemail, all on one simple and easy to use platform.

Photo:- video conference calls, Ariatech

Here are the basic details of different kinds of communication solutions, digital handsets and even video conferencing software.

Cloud-Based Enterprise Communication Solutions

Allow organisations to host their infrastructure “in the cloud”
The entire data can be backed up and protected

Unified Communications as a Service (Ucaas)

In this type of system, all the communications done via any medium like digital handsets can be streamlined via cloud delivery.
You can easily unify your communication tools like voice, video, SMSs and chat in a more mobile way.

Understanding the Anatomy of Video Calls

Something that was very exclusive and premier till a couple of years back have now become a part of everyday life. Thanks to Covid-19 pandemic that this technology evolved entirely and now video calling is available in different types. Here in this write-up, we will go through the four main types of video calling solutions used at our homes and offices.

What Is Video Conferencing?

According to the experts, video conferencing is a kind of technology that enables people to communicate with each other through audio as well as video at the same time. This means that during a video call, the people on the both ends of a network would be able to see each other face to face and talk with them as well.

The Benefits Of Video Conferencing

There are several benefits that users can avail by using these online collaboration tools for communication solutions and some of them were listed here.

Can be a significant cost-saver in many scenarios
Remote employees can better coordinate team meetings without the need for travel
Businesses can use video to conduct job interviews too
An excellent tool for speed and efficiency – especially in an online customer service setting

How Does Video Conferencing Work?

During a video conference or a video call, one out of two technologies work and in most cases, team members can use webcams attached to their desktops or laptops. There is also the facility of attaching an external webcam along with the software needed to operate these webcams. The other system is using these online collaboration tools with the help of smart devices because modern-day smart devices like tablets, mobile phone, etc. are loaded with hardware and software needed for video calling. There are high quality multiple cameras to allow people to use these online collaboration tools for calling, meeting, etc.

Four Key Types Of Video Conferencing

The one on one business meeting
The customer video conference
The team video conference that can also be used to host virtual events too
The company video conference, much like the team video meeting